Management of the Behavioral Health provider portal will transition from Cenpatico (a subsidiary of Envolve PeopleCare) to the Medicaid and Medicare secure provider portal. As part of this change we will be moving the Cenpatico provider portal functions to the MHS Health Wisconsin secure provider portal.
As of July 20, 2018, Behavioral Health providers should access their secure provider portal at www.mhswi.com.
If you previously accessed the Behavioral Health secure provider portal through Cenpatico, you will need to create a new account at www.mhswi.com. However, please be aware, you will not be able to create a new account at www.mhswi.com until on or after July 20, 2018.
*NOTE: New account creation only applies to Behavioral Health providers who have an account through Cenpatico. If you already have an account at www.mhswi.com, you do not need to register again.
Through the secure provider portal you can:
- Check member eligibility
- Submit and manage claims
- Submit and view prior authorizations
- Review and download payment history
- View member gaps in care
- Secure Message MHS Health Wisconsin.
- Manage multiple accounts
If you have any questions about this transition, please call the Provider Inquiry Line at (800) 222-9831.