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Dear Provider,

On May 25, 2018, the Cenpatico Behavioral Health provider portal will transition to Buckeye Health Plan’s (Buckeye) secure provider portal in order to integrate our member’s behavioral and medical health information into one provider portal.  This migration will move all of the Cenpatico provider portal functions to the Buckeye secure provider portal.

As of May 25, 2018, Behavioral Health providers should access their secure provider portal at https://www.buckeyehealthplan.com/providers/login.html.

If you previously accessed the Behavioral Health secure provider portal through Cenpatico, you will need to create a new account at https://www.buckeyehealthplan.com/providers/become-a-provider.html.

*NOTE: If you already have an account at https://www.buckeyehealthplan.com/providers/login.html you do not need to register again.

When creating a new account on the Buckeye provider portal, please follow the general guidelines below:

  1. Practice Account Manager creates a portal account.
  2. After Account Manager is granted access, all others can register on the portal.
  3. Account Manager reviews and approves access for others.

Through the secure provider portal you can:

  • Check member eligibility
  • Submit and manage claims
  • Submit and view prior authorizations
  • Review and download payment history
  • View member gaps in care
  • Secure Message Buckeye Health Plan
  • Manage multiple accounts

For more information about the secure provider portal, visit https://www.buckeyehealthplan.com/providers/login.html.

If you have any questions about this transition, please call provider Services at 1-866-296-8731.


Buckeye Health Plan