News

Appointment Availability Survey

Date: 10/20/2016

The annual required Appointment Availability Survey is now available online. If you have not completed the 2016 Appointment Availability survey please do so here.

As an NCQA-accredited MBHO, Cenpatico is required to comply with QI Standard 5: Accessibility of Services.  The Standard requires Cenpatico to collect data about members’ ability to access care.

In order to do so, Cenpatico uses the Appointment Availability (AA) survey to determine Providers’ ability to provide appointments in order to ensure ease of access to high quality services for Cenpatico Members.

The survey is available online at https://www.surveymonkey.com/r/LKNVJKR.

Thank you in advance,

Cenpatico Quality Improvement Team