News

Reminder Handwriting on Claims

Date: 02/20/2015

Effective January 01, 2015, Cenpatico will only accept the new version of the CMS-1500 form dated 2/12.  Additionally, both CMS-1500 and UB-04 should be free of handwritten verbiage.  This includes corrected claims and coordination of benefit claims submitted under the “90 day provision.” After January 01, 2015, Cenpatico will reject other versions of the form with a B8 reject indicating:

“Effective January 01, 2015, we only accept the CMS 1500 (02/12) version. Please resubmit the claim via your Health Plan Web Portal, Electronic Clearing House or the correct paper form in accordance with the CMS guidelines.”