News

Provider Notification of Assignment

Date: 11/07/2017

ATTENTION: Behavioral Health Providers who serve Peach State Health Plan members in the following programs:

 Medicaid & PeachCare for Kids®

In an effort to take advantage of Peach State’s local presence and to more efficiently provide our members with the highest quality healthcare possible, Cenpatico Behavioral Health, LLC (“Cenpatico”) and Peach State Health Plan are pleased to announce that we are streamlining our operations surrounding behavioral health. Effective November 30, 2017, management of certain Behavioral Health functions will transition from Cenpatico to Peach State Health Plan. This integration will unite best-in-class services under one name and will provide several benefits to members and providers, including:

 A fully integrated delivery model for medical and Behavioral Health services, supporting the needs of both members and providers.

 An enhanced member experience with centralized medical and Behavioral Health services and benefits to provide continuity in care.

 A streamlined approach to delivering service and support, with a single point of contact and benefits administration for providers.

As the November 30, 2017, effective date approaches, additional information will be provided to Behavioral Health providers to facilitate the transition. Please note that all Provider Relations and Provider Member Service Hotline phone numbers remain the same. Claims mailing and correspondence information will also not change at this time.

We are aware that you may have questions on how this integration will affect your practice and are available to help you every step of the way.

For questions, please reach out to your local Provider Relations Specialist or you may call the Provider Services hotline at 800-947-0633 for assistance.