News
Outpatient Provider Notification: Update for Face-to-Face Interpretation Services
Date: 01/20/2017
Dear Participating Provider:
We are updating our policy for securing a face-to-face interpreter for member appointments.
The following changes are being made for Face-To-Face Interpretation (F2F):
- Face-to-face interpretation will be approved for initial assessments and initial consultations.
- All other appointment types will be approved for over-the-phone (OPI) interpretation.
Appropriate places of service for these appointments are determined based on provider type.
Effective March 13, 2017 the following process will be required to secure an interpreter:
- Go to http://www.cenpatico.com/providers/interpreter-request-form/.
- Select the state in which you practice.
- Completely fill out Interpreter Request Form for both F2F and OPI.
- Once an interpreter is secured, confirmation will be sent via email.