Posts Tagged ‘hope’

A Day of Celebration

Oct. 22, 2009 | Author: Bobby Dipasquale

NAMI-9195October 10th marked the National Alliance on Mental Illness (NAMI) Walk in Austin, TX. As part of the Cenpatico Team, a major sponsor of the walk, I was proud of what we had done up to that point. We had set a company wide goal of raising $5000. By the morning of the walk we had obliterated that goal, raising over $7500.

Still that was only the first step. As important as raising money is, what makes the NAMI Walk even more special is the second, and more important step; the walk itself. The picture created by a crowd of people walking down the street can be just as, if not more powerful than any monetary donation.

The reason NAMI has this walk is to create that picture because one of NAMI’s goals is to raise awareness and end stigma.

Stigma is, in a better word: Fear.

Stigma and fear are dangerous barriers because they cast such giant shadows. They cast shadows over those who suffer from a mental illness stopping them from getting help. They cast shadows over loved ones of the sufferer. They cast shadows over the community as it causes those that don’t understand to shun, to pre-judge, to turn away, or to ignore. Stigma and fear cast a shadow far greater than any illness itself.

Seasons in Austin, TX don’t consist of Spring, Summer, Autumn, and Winter. They consist of hot and cold. On the morning of Saturday October 10 it was the cold that greeted the city; the first to really hit Texas. As I parked my car and started to walk to the gathering point, (while wearing shorts no less) I started to wonder how many people of the hundreds expected would show up. It would have been very easy to pull up the covers in bed.

But what greeted me when I reached the starting line was anything but cold. What was there were things much warmer and much stronger: Hope, Drive, and Togetherness.

NAMI-9252Already before dawn participants had started to arrive, bringing along friends, family, and pets. By the time the walk had started hundreds of people had arrived to take part.
All of us there for the same purpose: to show how easily stigma and fear can be defeated.

On the walk itself, I looked around at my fellow walkers sharing smiles and hugs, holding signs, walking side by side in what could be better described as a parade than a walk. There was no stigma here; no fear.

NAMI-9331We all proudly walked the streets downtown up to the capitol building. The walk past the government building brought thoughts of another politician; President Franklin D. Roosevelt whose words rang true for the message us walkers conveyed that day. “We have nothing to fear, but fear itself.”

As I finished the walk and sat to eat with my fellow walkers, I noticed something else. That something was missing through the whole morning and afternoon….no shadows.

Hope. Drive. Togetherness. It is these that lead to the three most important words in mental illness: Recovery. Resiliency. Results.

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Centene Listed One of 2009 Best Places to Work

Sep. 9, 2009 | Author: Bobby Dipasquale

Through our parent company, we are pleased to report that we have been listed by Modern Healthcare as one of the Best Places to Work in Healthcare in 2009. Our Parent Company, Centene Corporation, which is based out of St. Louis, MO, was ranked on the top 100 list for this year.

We are committed to recruiting talented professionals that are dedicated to inspiring hope and improving the lives of individuals affected by behavioral health and substance abuse disorders.  We know it’s crucial to provide an empowering and resource-rich work environment so that our employees can thrive and grow.

See what our employees are saying about working here. To learn more about our employment opportunities, check out our Careers page.

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Cenpatico takes part in Cleveland NAMI Walk

Sep. 8, 2009 | Author: Bobby Dipasquale

NAMI Cleveland walks Team 2009On Saturday August 29th, the Cenpatico Cleveland office participated in the National Alliance on Mental Illness (NAMI) Walk. NAMI works not only to help support those with mental illnesses, but also looks to educate the community to better understand mental illness by fighting the stigma of mental illnesses. NAMI also work as advocates for those with mental illnesses by working with lawmakers to better help the lives of those with mental illnesses.

The 13 member Cleveland team raised roughly $1000 for NAMI. Along with the Cleveland Team, Cenpatico is putting together NAMI walk teams across many of our markets. NAMI will hold 74 walks in 2009. All are welcome to create or join a Walk Team. To find one in your area check out the NAMI Walks page.

Cenpatico is a proud sponsor of NAMI and NAMI Walks throughout the country.

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2009 Summer Quarterly Newsletter

Sep. 4, 2009 | Author: Bobby Dipasquale

The Cenpatico Summer 2009 Quarterly report is now available which you can find in our Newsletters section or by clicking here. In this report we look at our Provider Profiling Initiative, Preparing for a Crisis, and Atypical Antipsychotics and Metabolic Syndrome.

Past quarterly reports are also available on the Newsletters page.

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New School-Based Health Clinics Open in Indiana

Aug. 25, 2009 | Author: Bobby Dipasquale

On Tuesday, August 11th, MHS and Cenpatico sponsored and participated in the Ribbon Cutting / Open House ceremony at Calumet High School in Gary, IN for the opening of two School-Based Health Clinics.

Lakeridge8.11.09.14Calumet is the location of one of the Clinics, the other is located at Grissom Elementary School. Both clinics will open Tuesday, August 18th staffed with a pediatrician, medical assistant, licensed clinical social worker, and a receptionist. “School-Based Health Centers offer quality, integrated and comprehensive medical and behavioral health services in a safe, familiar, accessible and youth-focused environment” said Cenpatico Administrator of School Based Services in Indiana, Mark Fisher. “They are the means to bridge the gap between health and education. It is well accepted that healthier children make better learners. Also, SBHCs have shown to increase academic performance, social and emotional well-being.”

Lakeridge8.11.09.16At the Clinics, students and staff are able to receive comprehensive health care services, including behavioral health and dental and vision services, on school grounds. The goal is to prevent students from getting sick, promote overall health and well-being, enhance the delivery of primary and preventive services and improve attendance and performance in school. “With school-based health centers, kids do not need to miss school for doctors’ appointments and parents don’t have to take off from work to take their child to the doctor,” said Fisher.

Cenpatico was pleased to be joined by co-sponsors Lake Ridge Schools, Community Health Net, Inc. (formerly Gary Community Health Center) and Regional Mental Health Center (formerly Southlake Community Mental Health Center and Tri-City Community Mental Health Center) at the event.

To see more pictures from the event click here.

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A Managed Behavioral Healthcare company’s CEO’s take on Healthcare Reform

Aug. 24, 2009 | Author: Sam Donaldson

To argue with a man who has renounced the use and authority of reason is like administering medicine to the dead. – Thomas Paine

I can’t help but now wade into the controversy that has become a nasty and mean spirited debate on healthcare reform.  First of all, let me say that like most Americans I still do not understand why we need a public government insurance option.  It just isn’t making any sense to me.

Look, I hope that everyone is on board with the idea that no American citizen should go without healthcare coverage. I believe my industry is on board. The problem is the solution that is being offered in the form of a government run entity. The proponents of this government plan keep touting that it will “increase competition” and “keep insurers honest.”  Let me address those two issues from my perspective of a CEO of a managed behavioral healthcare company.

1) “Keep insurers honest.”  First, I have to tell you, I find this argument personally insulting.  I am a licensed psychologist who until 10 years ago was a provider, treating consumers with mental illness and substance abuse disorders.  The insinuation of the “honesty” argument is that I wake up everyday putting profits before the needs of over 1 million consumers under my responsibility.  At 52 years of age, I have spent my entire life dedicated to the cause of ensuring that the behavioral health needs of everyone are met to the greatest extent possible.  Second, managed care is one of the most regulated industries, except for maybe the airlines industry, that I have ever seen.  I am audited and regulated down to the font size of my letters to consumers.  I am audited by accreditation agencies, various Federal agencies such as CMS, the SEC, as well as state agencies.  There is nothing hidden or invisible about what my company does, and yes, the auditing includes my financials.

2) “Increase competition”.  Pardon me?!  Then who were United and Magellan Health Services who I bid against for recent contracts?  In a recent bid, we were included in a field of FIVE competitive bids for a state behavioral health contract.  There is plenty of competition now, trust me; in fact a public option, in my opinion, would actually kill competition especially for smaller companies like mine.  A company is going to need to have deep pockets to compete with the price fixing practices of a government run public health entity. As a smaller, but growing company, I cannot compete against the Cignas, Aetnas and Uniteds of the world if there is a public option.  What will happen is consolidation of the healthcare industry into a few behemoths. Anyone remember AIG or the consolidation of the banking and finance industry? Or the bail outs?  So I ask you my intelligent and informed reader, why this same consolidation would not happen in the private healthcare industry in order to “compete” against a public healthcare solution?

Don’t get me wrong, I think the entire healthcare industry could be more efficient and that there is still unnecessary waste and fraud.  But let’s fix the current system, and get everyone covered.  We do not need yet another government bureaucracy.

Oh, and let’s please debate this without screaming and name calling. I’ve never felt compelled to spread outrageous lies not supported by facts, nor to accuse those who don’t agree with me of being “Nazis” (talk about the diminution of the holocaust, one of the darkest chapters in human history).  I am ashamed of how this debate has been conducted and regardless of how passionate you feel and where you stand on this issue, abusive behavior and screaming don’t make your argument.

-Sam Donaldson

CEO Cenpatico

These are personal views and not those of Cenpatico or any persona or entity affiliated with Cenpatico.

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Cenpatico Kansas teams up with I.C. Hope – Don’t Duck Mental Health Program

Aug. 4, 2009 | Author: Bobby Dipasquale

Since 2005 the I.C. Hope – Don’t Duck Mental Health Program is committed to educating students about the importance of mental health.  I.C. Hope’s mission is to define mental illnesses in terms that students can understand and erase stigmas that may become roadblocks to seeking help.

Some of the issues tackled by the I.C. Hope program include bullying, teasing, peer-pressure, diversity, making new friends, eating disorders, self-esteem, suicide prevention, ADHD, and much more.

Kimball and EwingCenpatico supports this program by underwriting all their handout materials. Kansas Provider Relations Specialist, Jeanie Kimball, presented a check for $2000 to Carrie Ewing of I.C. Hope.  We are proud to partner with a program that aligns with our philosophy of supporting Recovery, Resiliency and Results for individuals at risk, or suffering from, behavioral health disorders.

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The Role of Behavioral Health Managed Care in Child Welfare

Aug. 3, 2009 | Author: Bobby Dipasquale

Currently in the United States over 500,000 children are in the child welfare system.

Almost one third will be there for three years or more.

Children in the foster care system have a 25% chance of homelessness after the age of eighteen.

Over 270,000 persons in prison in this country were once in foster care.

Children in foster care have twice the rate of Post Traumatic Stress Disorder than veterans of the first Gulf War.

These statistics are included in the powerful awareness campaign Raise Me Up (www.Raisemeup.org)   created by the Casey Family Programs in 2008 and have shocked many people who are unaware of the issues surrounding children in the child welfare system.  While many of us are aware of the prevalence of abuse and neglect in this country, there is a belief that once these children are removed from their home, society has provided a safe haven where they can grow and flourish as a normal child until they can either be returned to their biological families or be adopted.   This unfortunately is not the case for many children.  One of the most common factors among children who are unable to go to a permanent home (what the child welfare world calls permanency) is unstable behavioral health symptoms.

Despite the efforts of many states to address this issue by funding multiple services and treatment options the problem persists, leaving state systems, providers, advocates and stakeholders frustrated and confused.   Child welfare administrators and regulatory entities can’t understand why children aren’t improving with all of this care (therapy, medication, residential treatment).  Providers often point to the actions of caseworkers, state policy makers, licensing or regulatory entities, schools or foster parents for limiting the effectiveness of treatment.   Advocates and the judiciary feel caught in trying to advocate for children and trying to resolve problems that are evident in their communities.   So what is the real problem here and how in the world would managed care do more than add another layer to the existing problems?

In the standard world of behavioral health managed care  services to be successful, we would ensure that members have access to high quality treatment services, that treatment is necessary and appropriate, and  information is gathered, analyzed and shared to promote positive outcomes for members and our contracting entities.  When children are our members in the traditional managed care environment, we look to their parents or guardians to make informed decisions about care alternatives that are the best interest of the child.

In the child welfare world, we do all of the above but the guardians (legal and/or influential)  of these children are state policy makers, caseworkers, foster parents, judges and others who form a system of care that effects every aspect of the child’s life – including their behavioral health treatment.  In no other population is this system perspective as important as in foster care.   Every action within this environment impacts the other part of the system.  Therefore, treatment can not be seen as an isolated intervention to the child when the “family” of caregivers and stakeholders is critical to its success.   In Foster Care, the emphasis on coordination, communication and integration is a primary function of our mission.  Understanding all parts of the system of care for foster children allows our management efforts to promote a partnership and shared vision for the positive outcomes for our members.  We have the unique advantage of seeing the system from a different angle and thereby helping our partners to align their strategies for mutual success.

In our Foster Care program, we have placed a concentrated effort on participating in system review activities with providers, stakeholders and policy makers to share our expertise in children’s behavioral health.   We have also provided training and consultation to all parts of the system from the judiciary to caseworkers to individual foster parents to promote best practices and facilitate the sharing of information.   This “partnering” effort has created the opportunity for Cenpatico to be part of an exciting initiative to improve the future for some of our most vulnerable members.

Stay tuned for additional program updates from the exciting world of foster care.

- Marsha McMann, MSW , Director Foster Care

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VP of Medical Affairs Visits Indiana

Jul. 27, 2009 | Author: Bobby Dipasquale

Last week I attended a meeting of the Office of Medicaid Policy and Planning (OMPP) Behavioral Health Quality Committee at the Indiana State House in Indianapolis, IN. I was also invited to speak at the Summer Celebration of the Indiana Black Expo Education Conference (www.indianablackexpo.com)
Here are some of the highlights of my trip.

At the OMPP meeting, the State of Indiana presented comparison Healthcare Effectiveness Data and Information Set (HEDIS) data for all health plans in the State. HEDIS is a large set of data that is reported nationally and publishes so one is able to compare health plans to one another. I’m very proud to report that Managed Health Services (MHS)/Cenpatico was announced as the top performer.

At the opening of the Summer Celebration Conference, I had the good fortune to hear Peter Groff, Director for the Faith-Based and Community Initiatives Center (http://www.usdoj.gov/archive/fbci/index.html) in the Office of the Secretary of Education give the opening speech. He is tasked with empowering faith-based and community groups, enlisting them in support of the Department’s mission to ensure equal access to education and to promote educational excellence for all Americans.

I presented twice to educators attending the conference on the giving and overview of the diagnosis and treatment of common childhood disorders. I was pleased to share a joint initiative by MHS and Cenpatico to open school-based clinics in Indiana to provide both behavioral health and physical health services directly in our schools. Our first school-based health clinic will open in Gary, IN this August for the 2009-2010 school year.

The trip was a very fulfilling one and I look forward to our continuing great work in the Indiana community.

Thomas Hamlin, M.D.
Vice President of Medical Affairs
Cenpatico

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VP of Medical Affairs Visits Indiana