Quality & Accreditation

It is our goal to improve our member’s lives.  We do this by providing quality services and programs. The Cenpatico® Quality Improvement program uses the values of Continuous Performance Improvement (CPI). This allows us to carry out fast progress.

We welcome a culture of quality throughout the company. Our step-by-step quality efforts allow for ongoing creative and improved results.

Cenpatico® received full certification by the National Committee for Quality Assurance (NCQA), as a Managed Behavioral Health Organization, in July 2010 and has maintained accreditation through 2013 and 2016.