Archive for the ‘News’ Category

NYTimes: Getting Someone to Psychiatric Treatment Can Be Difficult and Inconclusive

Jan. 20, 2011 | Author: Cenpatico

*Note* – The following article was published by The New York Times on January 18, 2011.

By A. G. SULZBERGER and BENEDICT CAREY

TUCSON — What are you supposed to do with someone like Jared L. Loughner?

That question is as difficult to answer today as it was in the years and months and days leading up to the shooting here that left 6 dead and 13 wounded.

Millions of Americans have wondered about a troubled loved one, friend or co-worker, fearing not so much an act of violence, but — far more likely — self-inflicted harm, landing in the streets, in jail or on suicide watch. But those in a position to help often struggle with how to distinguish ominous behavior from the merely odd, the red flags from the red herrings.

In Mr. Loughner’s case there is no evidence that he ever received a formal diagnosis of mental illness, let alone treatment. Yet many psychiatrists say that the warning sings of a descent into psychosis were there for months, and perhaps far longer.

Moving a person who is resistant into treatment is an emotional, sometimes exhausting process that in the end may not lead to real changes in behavior. Mental health resources are scarce in most states, laws make it difficult to commit an adult involuntarily, and even after receiving treatment, patients frequently stop taking their medication or seeing a therapist, believing that they are no longer ill.

The Virginia Tech gunman was committed involuntarily before killing 32 people in a 2007 rampage.

With Mr. Loughner, dozens of people apparently saw warning signs: the classmates who listened as his dogmatic language grew more detached from reality. The police officers who nervously advised that he could not return to college without a medical note stating that he was not dangerous. His father, who chased him into the desert hours before the attack as Mr. Loughner carried a black bag full of ammunition.

“This isn’t an isolated incident,” said Daniel J. Ranieri, president of La Frontera Center, a nonprofit group that provides mental health services. “There are lots of people who are operating on the fringes who I would describe as pretty combustible. And most of them aren’t known to the mental health system.”

Dr. Jack McClellan, an adult and child psychiatrist at the University of Washington, said he advises people who are worried that someone is struggling with a mental disorder to watch for three things — a sudden change in personality, in thought processes, or in daily living. “This is not about whether someone is acting bizarrely; many people, especially young people, experiment with all sorts of strange beliefs and counterculture ideas,” Dr. McLellan said. “We’re talking about a real change. Is this the same person you knew three months ago?”

Those who have watched the mental unraveling of a loved one say that recognizing the signs is only the first step in an emotional, often confusing, process. About half of people with mental illnesses do not receive treatment, experts estimate, in part because many of them do not recognize that they even have an illness.

Pushing such a person into treatment is legally difficult in most states, especially when he or she is an adult — and the attempt itself can shatter the trust between a troubled soul and the one who is most desperate to help. Others, though, later express gratitude.

“If the reason is love, don’t worry if they’ll be mad at you,” said Robbie Alvarez, 28, who received a diagnosis of schizophrenia after being involuntarily committed when his increasingly erratic behavior led to a suicide attempt. At the time, he said, he was living in Phoenix with his parents, who he was convinced were trying to kill him. In Arizona it is easier to obtain an involuntary commitment than in many states because anyone can request an evaluation if they observe behavior that suggests a person may present a danger or is severely disabled (often state laws require some evidence of imminent danger to self or others).

But there are also questions about whether the system can accommodate an influx of new patients. Arizona’s mental health system has been badly strained by recent budget cuts that left those without Medicaid stripped of most of their services, including counseling and residential treatment, though eligibility remains for emergency services like involuntary commitment. And the state is trying to change eligibility requirements for Medicaid, which would potentially reduce financing further and leave more with limited services.

Still, people who have been through the experience argue that it is better to act sooner rather than later. “It’s not easy to know when we could or should intervene but I would rather err on the side of safety than not,” said H. Clarke Romans, executive director of the local chapter of the National Alliance on Mental Illness, an advocacy group, who had a son with schizophrenia.

The collective failure to move Mr. Loughner into treatment, either voluntarily or not, will never be fully understood, because those who knew the young man presumably wrestled separately and privately about whether to take action. But the inaction has certainly provoked second-guessing. Sheriff Clarence Dupnik of Pima County told CNN last Wednesday that Mr. Loughner’s parents were as shocked as everyone else. “It’s been very, very devastating for them,” he said. “They had absolutely no way to predict this kind of behavior.”

Linda Rosenberg, president of the National Council for Community Behavioral Healthcare, said, “The failure here is that we ignored someone for a long time who was clearly in tremendous distress.” Ms. Rosenberg, whose group is a nonprofit agency leading a campaign to teach people how to recognize and respond to signs of mental illness, added, “He wasn’t someone who could ask for help because his thinking was affected, and as a community no one said, let’s stop and make sure he gets help.”

At the University of Arizona, where a nursing student killed three instructors on campus eight years ago before killing himself, feelings of sadness and anger initially mixed with some guilt as the university examined the missed warning signs.

The overhauled process for addressing concerns is now more responsive, even if there are sometimes false alarms, said Melissa M. Vito, vice president for student affairs. “I guess I’d rather explain why I called someone’s parents than why I didn’t do something,” she said.

Many others feel the same way.

Four years ago Susan Junck watched her 18-year-old son return from community college to their Phoenix home one afternoon and, after preparing a snack, repeatedly call the police to accuse his mother of poisoning him. She assumed it was an isolated outburst, maybe connected to his marijuana use. In the coming months, though, her son’s behavior grew more alarming, culminating in an arrest for assaulting his girlfriend, who was at the center of a number of his conspiracy theories.

“I knew something was wrong but I literally just did not understand what,” Ms. Junck, 49, said in a recent interview. “It probably took a year before I realized my son has a mental illness. This isn’t drug related, this isn’t bad behavior, this isn’t teenage stuff. This is a serious mental illness.”

Fearful and desperate, she brought her son to an urgent psychiatric center and — after a five-hour wait — agreed to sign paperwork to have him involuntarily committed as a danger to himself or others. Her son screamed for her help as he was carried off. He was diagnosed with paranoid schizophrenia and remains in a residential treatment facility.

This week Erin Adams Goldman, a suicide prevention specialist with a mental health nonprofit organization in Tucson, is teaching the first local installment of a course that is being promoted around the country called mental health first aid, which instructs participants how to recognize and respond to the signs of mental illness.

A central tenet is that if a person has suspicions about mental illness it is better to open the conversation, either by approaching the individual directly, someone else who knows the person well or by asking for a professional evaluation.

“There is so much fear and mystery around mental illness that people are not even aware of how to recognize it and what to do about it,” Ms. Goldman said. “But we get a feeling when something is not right. And what we teach is to follow your gut and take some action.”

A. G. Sulzberger reported from Tucson, and Benedict Carey from New York.

Reference:

Sulzberger, A.G., and Carey, B. “Getting Someone to Psychiatric Treatment Can Be Difficult and Inconclusive.” The New York Times, 18 Jan. 2011. Web. 19 Jan. 2011. <http://www.nytimes.com/2011/01/19/us/19mental.html?_r=2&partner=rss&emc=rss>

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NEDA Video Contest Underway Through Feb. 20

Jan. 10, 2011 | Author: Cenpatico

The National Eating Disorders Association (NEDA) has announced a Video Public Service Announcement (PSA) Contest as part of its buildup for 2011 NEDAwareness Week. Cenpatico is pleased to be a partner organization for the 2011 NEDAwareness week

Themed ‘It’s Time to Talk About It!’, the contest asks participants to submit a 30-second PSA that includes original material and a helpful, hopeful and/or informative message about eating disorders. All submissions will be reviewed by a panel of media industry judges.

Prizes will be awarded to three winners, including one Grand Prize winner that will receive a round-trip, coach airfare to New York City, a two-night hotel stay, $200 in prize money and one ticket to NEDA’s 10th Anniversary New York Benefit Dinner, where the winning PSA will be debuted.

The PSAs of all three winnings will be featured on NEDA’s website – www.nationaleatingdisorders.org – and will be shown at NEDA’s annual conference from October 13-15, 2011, in Los Angeles.

In order to participate, interested parties are required to register for NEDAwareness Week 2011 and sign a submission release form. For complete contest and registration details and more information on 2011 NEDAwareness Week, please click here.

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Attention Providers! Updated Medical Necessity Criteria Coming Feb. 1, 2011

Jan. 4, 2011 | Author: Cenpatico

Effective February 1, 2011, Cenpatico, in association with InterQual, will begin enforcing new Medical Necessity Criteria for Behavioral Health. InterQual is an evidence-based clinical decision support criteria that has been recognized as an industry standard.

Cenpatico will utilize the new criteria for inpatient, day treatment, outpatient and residential services. Cenpatico will continue to utilize the current Medical Necessity Criteria with respect to community-based services.

Due to copyright, Cenpatico is not able to supply our Providers with the new Medical Necessity Criteria. To see answers to Frequently Asked Questions (FAQ) regarding the change, please click here. To view the InterQual Medical Necessity Criteria for Behavioral Health, please click here. If you have additional questions, please contact your Network Manager.

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Happy New Year from Cenpatico!

Jan. 4, 2011 | Author: Cenpatico

We at Cenpatico would like to wish everyone a Happy New Year 2011! We are working on many new and exciting initiatives that will allow us to better serve you, including a complete redesign of our website, which is expected to be available to the public by the end of the First Quarter 2011.

The new www.cenpatico.com will be tailored to better and more efficiently meet your market-specific member, provider and stakeholder needs while also offering unique educational and community-specific resources for our various markets.

Please continue to check back to our website for updates as we continue to unveil new initiatives that will allow us to continue to improve our service to you!

Sincerely,

- Sam and The Cenpatico Team

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Cenpatico Celebrates Ginger Arizola’s 15 Years of Service

Dec. 6, 2010 | Author: Cenpatico

Cenpatico is pleased to celebrate Service Coordinator Ginger Arizola’s 15th anniversary with the company. Ginger, who currently serves as a Service Coordinator for the Foster Care population in Texas, achieved her 15-year anniversary with Cenpatico on Friday, December 3, 2010. She was presented with Certificates of Congratulations for her service from both Cenpatico and Centene. Throughout Ginger’s tenure, she has worked with populations across Cenpatico’s markets to advocate and locate services for and assist and educate members in navigating benefits while creatively pursuing resources and encouraging healthy behaviors.

“Ginger is one of the few employees who have been with the company long enough to remember all of the many implementations and changes Cenpatico has accomplished in the last 10 years.  Her dedication and flexibility throughout our growth is the benchmark for our mission.”

– Francis Terway, Vice President of Finance

“Ginger is a pleasure to work with and is an asset to our Foster Care team.  Over her 15 years of service she has proven to be very dedicated to the work she does with those we serve.”

– Allie Correia, Clinical Supervisor

“Ginger has a passion for serving those with behavioral health needs and works tirelessly to remove barriers. Over the years the company has often tried to promote her to other positions, but she always insists that the most rewarding experiences at work are when she can speak directly to members and make a difference.”

– Cindy Peterson, Vice President of Clinical Operations

Cenpatico celebrated Ginger Arizola’s 15 years of service with Cenpatico on Friday, December 3, 2010, in Austin, Texas. Above, from left, Clinical Supervisor Allie Correia and Ginger Arizola; below, from left, VP of Business Development Angela Perri, Chief Financial Officer Len Whyte, Ginger Arizola and VP of Clinical Operations Cindy Peterson.

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Cenpatico Named a Top Workplace in Austin

Nov. 18, 2010 | Author: Cenpatico

AUSTIN, Texas — Cenpatico today announced it has been named a ‘Top Workplace 2010,’ a list of the best places to work in the Greater Austin area, by the Austin American-Statesman.

WorkplaceDynamics, in partnership with the Statesman, surveyed employees from 118 of 469 regionally nominated companies. Cenpatico was one of 75 companies chosen as a Top Workplace in one of three categories, small, midsized and large employers. Cenpatico was named as the 18th Top Workplace among midsize employers. The rankings were based on results from anonymous employees that were surveyed on issues including leadership and direction, ethics and values, and how well employees are treated.

“I work with creative, passionate, motivated people who care about helping expand and improve services for underserved populations,” said an anonymous employee in a WorkplaceDynamics survey.

“I feel fortunate to have a team of such talented, caring individuals at Cenpatico working together to come up with innovative solutions to best serve our members and providers”, said Sam Donaldson, PhD, CEO and President of Cenpatico. “Our company is constantly growing and changing and we recognize that it’s crucial to preserve a culture where our employees feel valued, encouraged and have room to grow.”

Please click here to see Cenpatico’s “Top Workplaces 2010″ profile. To see the remainder of the Statesman’s complete list of “Top Workplaces 2010,” please click here.

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Cenpatico’s Fall 2010 Provider Newsletter now available

Nov. 12, 2010 | Author: Cenpatico

The Fall 2010 edition of Cenpatico’s Provider Newsletter is now available. Click here to access the Newsletter.

The Fall 2010 edition includes:

  • Information regarding the new Feedback Form
  • Our Outpatient Utilization Management Team
  • SMART Goals
  • How to Avoid Denied Claims Related to Authorization Issues
  • Working Together to Provide Holistic Care
  • Appointment Access Standards and Monitoring

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November is National Adoption Month!

Nov. 10, 2010 | Author: Cenpatico

November 2010 marks the return of National Adoption Month for 2010. National Adoption Month is set aside each year to raise awareness about the adoption of children and youth from foster care.

According to the U.S. Department of Health and Human Services Administration for Children and Families – http://www.childwelfare.gov – this year’s initiative, themed “You don’t have to be perfect to be a perfect parent,” is targeting adoption professionals by focusing on ways to recruit and retain parents for the 115,000 children and youth in foster care waiting for adopted families throughout the United States.

“Now you probably ask, who are waiting children?” said Tracy Eilers, D.M., Executive Director for the Adoption Coalition of Texas. “Waiting children are children that were removed from their homes due to abuse or neglect.  Waiting children are children whose biological parents have had their rights terminated.  Waiting children are children who are now in the state’s custody.  Waiting children live in the foster care system.  Waiting children wait for permanency.  Our goal is to find each child or sibling group a forever family – a family that will love them and be their family forever.”

The Texas Department of Family and Protective Services has compiled a list of regional National Adoption Month activities going on throughout the state this November. Click here to access the list.

National Adoption Week began in 1984 before it was expanded to National Adoption Month in 1995. Click here for more information on National Adoption Month.

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Cenpatico NAMI Austin Walk 2010 photos now available

Nov. 10, 2010 | Author: Cenpatico

Cenpatico and Superior Health Plan were pleased to be a presenting sponsor of the 2010 NAMI Austin Walk 2010. This year’s event, a 5-kilometer walk from Auditorium Shores to the State Capitol Building and back, saw more than 2,000 Walkers raise in excess of $187,500 for the Austin Chapter of the National Alliance on Mental Illness (NAMI).

Click here to see more photos from the 2010 NAMI Austin Walk 2010 at Cenpatico’s Facebook page.

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Cenpatico’s Sam Donaldson, Acting NAMI-Austin President Cathy Weaver Talk the Walk on FOX 7 Austin

Oct. 1, 2010 | Author: Cenpatico

Cenpatico President and Chief Executive Officer Sam Donaldson joined acting NAMI-Austin President Cathy Weaver to talk about Saturday’s 2010 NAMI Austin Walk on FOX 7’s Good Day Austin morning program on Thursday.

The 2010 NAMI Austin Walk begins at 9 a.m. on Saturday at Auditorium Shores, where walkers will take to the streets to reduce the stigma of mental illness and raise awareness for people and families affected by mental illness.

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Cenpatico’s Sam Donaldson, Acting NAMI-Austin President Cathy Weaver Talk the Walk on FOX 7 Austin