Archive for the ‘News’ Category

Cenpatico Reveals New Look: New Brand reflects growth and multiple healthcare divisions

Jun. 17, 2011 | Author: Cenpatico

AUSTIN, Texas—(Thursday, June 16, 2011)—Cenpatico has launched a new brand that better illustrates the numerous services it provides. The organization has more than 17 years of experience in managing behavioral health benefits; however, Cenpatico has expanded services beyond behavioral health over the past several years. Our healthcare specialties now include behavioral health and foster care; specialty therapies and rehabilitation including physical, occupational, and speech therapies; school-based services; community reentry and more.

As part of the change, Cenpatico has introduced a new logo and message, ‘Improving Lives.” The new logo features a “C” with a heart-shaped apple.  The “C” in the logo stands for Cenpatico.  The “heart” shape design represents health, compassion and empathy and healthcare, while the “apple” represents innovation, wellness (“an apple a day”) and our public education programs.

“Our goal in introducing the new brand was to be inclusive and to feature more than our behavioral health experience but also the wealth of expertise we have serving children and other vulnerable populations across therapies” said Angela Perri, Vice President of Business Development, Marketing and Communications.

In addition to the logo change, Cenpatico is now doing all business using the new brand. For example, the organization was previously known as Integrated Mental Health Services (IMHS) in Texas; and had various organizations like InSpeech and ABA Schools that were part of our corporate structure but had separate branding. “We heard from our members, providers and other stakeholders that our multiple names and logos were confusing.  We took that feedback seriously and worked to create this single, inclusive brand” said Perri.

As part of this branding effort, Cenpatico will also launch an updated website in early Fall.  The new website will feature access to additional resources and provide a user-friendly online experience.

Cenpatico serves 1.6 million members across ten states that are enrolled in public sector health care including Medicaid, CHIP, TANF, SSI and Foster Care.  “Cenpatico is committed to finding solutions that work for members and other stakeholders.  We will develop a program for just a few members if it helps them overcome their healthcare issues,” said Sam Donaldson, Ph.D., President and CEO of Cenpatico.

“Cenpatico has experienced tremendous growth in the past few years and these changes are designed to better reflect what we do,” said Donaldson.  “While our brand and logo have changed, the one thing that won’t change is our commitment to provide quality healthcare services. With everything we do, our mission and focus is to do all we can to improve the lives of our members.”

About Cenpatico-

Cenpatico is a multi-state managed health care company based in Austin, Texas.  It is a subsidiary of Centene Corporation, a Fortune 500 Company.  Since 1994, Cenpatico remains dedicated to serving in the public sector only and has approximately 1.6 million members in ten states.  The company’s public sector healthcare specialties include behavioral health, school-based services, specialty therapy and rehabilitation, community reentry and more utilizing a local approach to service coordination and delivery.  We are committed to innovative solutions and designing programs tailored to improving functional outcomes with our members. Find us online:  www.cenpatico.com

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Cenpatico Arizona Offers Funds for Community Projects

May. 31, 2011 | Author: Cenpatico

The following article was published by The Sierra Vista (Arizona) Herald on Sunday, May 29. Click here to read the story online on The Herald’s website.

By Dana Cole, San Pedro Valley News-Sun

BENSON — Cenpatico Behavioral Health of Arizona is announcing a funding opportunity in support of community projects throughout its service areas.

Cenpatico’s Community Reinvestment Funding program awards organizations for programs that make a difference in the lives of people in a general community.

“The Community Reinvestment program is something we do every year,” said Terry Stevens, Cenpatico’s chief executive officer. “The community projects that we support assist the people we serve and benefit the community at large.”

Cenpatico is currently accepting proposals for the kinds of projects or programs that people would like to see in their communities. Examples of the types of projects that fit the criteria include — but are not limited to — youth centers, domestic violence shelters, homeless shelters, literacy centers and recreational programs that support health and wellness.

“The only restriction we have in place is that the money cannot go toward treatment or prevention services that are already covered through behavioral health dollars,” Stevens said. “We’re awarding this money as part of Cenpatico’s commitment to provide a percentage of our profits for community reinvestment programs in the communities we serve.”

In Cochise County, those communities include Benson, Bisbee, Douglas, Willcox and Sierra Vista. Cenpatico currently holds three contracts with the Arizona Department of Health Services/Division of Behavioral Health. Identified as Geographic Service Areas, or GSAs, Cochise County falls within a service area that includes Graham, Greenlee and Santa Cruz counties, an area that includes nine communities.

While the total distribution amount to be awarded is calculated by GSA, funds could come in the form of one large award per geographic are, or be divided into several smaller ones. Awards are determined by the Community Reinvestment Committee based on recommendations made by members of three boards, the Stakeholder Advisory Board, the Peer and Family Advisory Board and the Provider Roundtable, Stevens said.

“At this point, we don’t know how much money is available, but we want to let communities know about this opportunity so they can submit proposals,” she said. “Because communities’ needs are so diverse, we want the people living in the communities to tell us what they want.”

To be considered for an award, proposals must be submitted by June 20. Cenpatico will send the submissions to the three boards for the list of recommendations and a decision regarding the different funds will be made by July 15.

Guidelines

Cenpatico included the following guidelines that board members consider when reviewing proposals and making award recommendations.

  • The proposals, however, do not have to include all of the items listed below. It’s also suggested that proposals include funding levels for the projects.
  • Proposals should make a difference to the lives of the general community.
  • Proposals should support health and wellness.
  • Proposals should support positive development for youth, such as offering structured activities that include community involvement, activism, mentoring and literacy.
  • Include information on how the program will sustain itself after the Cenpatico funding has been used.
  • The proposal can be for mini-grants or special projects, such as “start-up” money for a program.

All Community Reinvestment program proposals should be sent to the attention of Melinda Vasquez at Cenpatico, 1501 W. Fountainhead Parkway, Suite 360, Tempe, AZ 85282.

To get more information, call (866) 495-6738.

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Therapists gather to learn about helping foster kids

May. 20, 2011 | Author: Cenpatico

The following article was published by the Herald-Zeitung in New Braunfels, Texas, on Wednesday, May 18, 2011. Click here to see the article on the Herald-Zeitung website.

By Dalondo Monltrie, The Herald-Zeitnng

NEW BRAUNFELS, Texas – Therapists from across the state gathered in New Braunfels this week to learn new ways of treating foster children who have suffered traumatic events, a pair of foster-care professionals said.

The seminar was Monday and Tuesday at McKenna Events Center, where about 60 clinicians – from Austin, San Antonio, EI Paso and elsewhere– were reminded that medications can’t be thrown at every problem. Where once abused, neglected or traumatized children in the foster-care system were diagnosed with attention deficit hyperactivity disorder and medicated, therapists are finding other treatments work better, said D.J. Tessier, vice president of Comal County Child Welfare Board and president of Texas Child Welfare Board.

“What we try to do is get the best specialist in that area in to inform us of the best approaches on how to treat these children,” Tessier said. “The training helps us recognize how to evaluate these children and after evaluation to learn how to treat them.”

Dr. Susana Rivera’s PowerPoint presentation highlighted trauma-based cognitive behavioral therapy (TB-CBT), said Tracy Eilers, director of foster care at Cenpatico in New Braunfels. She said Rivera taught other professionals to understand what abused foster children have been through and the impact that abuse and neglect has on them.

TB-CBT helps teach the doctors who work with foster children and the foster parents who are raising traumatized youth, Eilers said.

“The focus is to educate all parts of the system on what these kids have been through,” she said. “It’s teaching them how to respectfully work with children.”

Once the diagnoses are made correctly, then the healing can begin, Eilers said. She said sometimes traumatized foster children have difficulty discussing the traumatic events. Sometimes, they are reluctant to talk to therapists or other adults, and TB-CBT training helps clinicians find other tools to move past such obstacles.

“This kind of draws the roadmap that services as a guide so certain pieces aren’t missed,” Eilers said. “And if they run into a roadblock its how to get around them. The core part is to help the children heal.”

And what’s really important is helping emotionally and physically wounded children heal, said Tessier, who reminds everyone that doing so is a daily job.

“Remember that child abuse happens year round,” Tessier said. “Although April is Child Abuse Awareness Month, we would like to make sure people don’t forget our children.”

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Cenpatico Kicks Off Mental Health Month at National Council Conference

May. 4, 2011 | Author: Cenpatico

Cenpatico kicked-off Mental Health Month 2011 this week in San Diego, California, where CEO Sam Donaldson and other Cenpatico staff are in attendance at the 41st National Council Mental Health and Addictions Conference.

Sam and other mental health organization executives took part in a panel discussion, “New Opportunities for Working with Managed Care,” on Monday. Panelists talked about the role of managed care in mental health. Talking points for the 90-minute question-and-answer session included:

  • How do we improve consumers’ experience with care?
  • How are we going to make sure that people have access to behavioral healthcare?
  • How do improve healthcare outcomes?
  • How do we make healthcare more affordable?

The 41st National Council Conference continues through today and features keynote speakers, including President Bill Clinton and Centers for Medicare & Medicaid Services Administrator Donald Berwick, among other panel discussions and activities.

The 41st National Council Conference is hosted by The National Council for Community Behavioral Healthcare. Cenpatico is the official sponsor of all internet kiosks at the conference to link our name and services with technology and innovation.  For more information on the National Council Conference, please click here.

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May is Mental Health Month

May. 4, 2011 | Author: Cenpatico

From feeling an emotional high of a personal achievement to the emotional low of a traumatic event, mental health plays a role in everything we do. This May, Cenpatico is proud to take part in Mental Health Month as we and other organizations bring mental illness into the national spotlight.

Mental Health Month has helped raise awareness about mental health in the United States for more than 60 years. Initially a week-long public campaign, Congress designated May as Mental Health Month in 1949 (American Psychological Association, 2011).

Cenpatico is also proud to recognize May 3, 2011, as National Children’s Mental Health Awareness Day. Mental illness impacts family members of all ages, social classes and backgrounds. At Cenpatico, we believe that educating families and friends on the types of mental illnesses that impact children is a key to promoting good mental health. For additional resources on children’s mental health, please click on the links below:

National Alliance on Mental Illness (NAMI)

National Children’s Mental Health Awareness Day

Substance Abuse and Mental Health Services Administration (SAMHSA)

National Children’s Mental Health Awareness Day 2011

“Caring for Every Child’s Mental Health” Campaign

National Institute of Mental Health (NIMH)

Connect the Dots: Understanding Children’s Mental Health

Please be sure to check www.cenpatico.com as we deliver information and raise awareness about mental illness throughout the month.

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Cenpatico’s Tammy Forrest Named AZ Teacher of the Year

Apr. 20, 2011 | Author: Cenpatico

Cenpatico’s Division of School-Based Services’ Tammy Forrest has been named an Arizona Teacher of the Year by the Arizona Council for Exceptional Children (AZCEC) and the Arizona Council for Administrators of Special Education (AZ CASE). One of five Teachers of the Year, Tammy, a high school educator in her third year at Cenpatico’s Chandler Campus, was recognized alongside her fellow honorees at the annual AZCEC/AZCASE conference in Phoenix this March.

“Tammy is always seeking to improve herself and seeks out feedback about her classroom and performance, which is refreshing to see in a veteran teacher,” said Lorie Adler, the Campus Administrator for the Chandler Campus. “Tammy is invested in her students and their families and works with them to improve both the academic and behavioral potential of her students.”

Honored to be named a Teacher of the Year, Tammy says that receiving recognition for her work with children has never been a goal. Instead, her focus has been, and remains, to help her students reach their full potential.

“When the kids realize they are doing a lot of the things that the regular kids are doing, you see the change that takes place. That’s what it’s all about,” she says.

Tammy has worked with special needs children since 1996 after earning her undergraduate and Master’s degrees in Learning Disabilities. Originally from Ohio, she developed a passion for working with children in special education from a young age.

“In high school I was a part of [Future Business Leaders of America] and Future Teachers of America,” says Tammy. “I come from a small farm town in Ohio, and one of my placements was in a separate school for special children. I absolutely loved it.”

Following school, Tammy worked as a Behavioral Science Specialist in the Army before beginning her teaching career in public schools in North Carolina and Arizona. Ready for a new challenge, Tammy left the public sector and joined the team at ABA Chandler, part of Cenpatico’s division of School-Based Services.  Tammy’s experiences, knowledge and passion for working with children quickly began to rub off on her colleagues at the Chandler Campus, where she now teaches high school.

“Her flexibility and dedication to her profession and the well being of her students is evident all of the time,” says the School’s Assistant Campus Administrator Sara Mauricio. “Tammy continuously looks for resources that promote growth within her classroom and brings ideas forward for new and improved ways to better reach our students and school as a whole.”

Tammy takes pride in the ability to put herself on a level playing field with her students. She lets them see her mistakes and how she reacts to them so that her students can follow by example. Once that student-teacher bond is created, Tammy says, she begins to see her students reach their potential. That is the part she loves most about her job.

“I don’t feel I do anything that I wouldn’t do for my own child,” she says. “I love them, and I believe in them.”

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Cenpatico’s Ashley Gallardo Shares Her Story with Austin’s YNN

Mar. 9, 2011 | Author: Cenpatico

Cenpatico’s Ashley Gallardo was featured on this week’s installment of ‘Forever Families’ on Your News Now (YNN) in Austin, Texas. Ashley, 23, is a Foster Care Consumer Advocate whose aim is to help youth prepare  for life outside of Foster Care when they transition out of the system on their 18th birthday. YNN asked Ashley to share her experiences and talk about the desire she still has to become adopted and have a family she can one day call her own. To see Ashley’s interview with YNN, please click here.

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2011 NEDAwareness Week in Full Swing

Feb. 24, 2011 | Author: Cenpatico

This week marks NEDAwareness Week, a nationwide event put on by the National Eating Disorders Association (NEDA) with an aim of placing the spotlight on Eating Disorders and those who are impacted by them. Cenpatico is pleased to be a Partner Organization for 2011 NEDAwareness Week, which is themed “It’s Time to Talk About It.” NEDAwareness Week continues through Saturday, February 26.

This year, NEDA is asking everyone to do “just one thing” to help raise awareness and communicate accurate information about Eating Disorders.

“Our aim of NEDAwareness Week is to ultimately prevent eating disorders and body image issues while reducing the stigma surrounding eating disorders and improving access to treatment,” states NEDA on its official website, www.nationaleatingdisorders.org. “Eating disorders are serious, life-threatening illnesses — not choices — and it’s important to recognize the pressures, attitudes and behaviors that shape the disorder.”

NEDAwareness Week kicked off on Sunday, February 20 with NEDA Walk events going on throughout the nation. The NEDA Walks taking place in Florida in Tampa Bay and Orlando and also in Washington, D.C. raised more than $50,000 for NEDA. NEDA, in partnership with MentorCONNECT, is also hosting the inaugural NEDA “Virtual Walk,” a social media event going on throughout NEDAwareness Week to raise awareness and support individuals and families impacted by eating disorders. Registration for the Virtual Walk is ongoing this week. Please click here for more information.

NEDA provides tons of free and discount resources, fun activity ideas and much more! Click here to learn more about how you can make a difference.

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NYTimes: Getting Someone to Psychiatric Treatment Can Be Difficult and Inconclusive

Jan. 20, 2011 | Author: Cenpatico

*Note* – The following article was published by The New York Times on January 18, 2011.

By A. G. SULZBERGER and BENEDICT CAREY

TUCSON — What are you supposed to do with someone like Jared L. Loughner?

That question is as difficult to answer today as it was in the years and months and days leading up to the shooting here that left 6 dead and 13 wounded.

Millions of Americans have wondered about a troubled loved one, friend or co-worker, fearing not so much an act of violence, but — far more likely — self-inflicted harm, landing in the streets, in jail or on suicide watch. But those in a position to help often struggle with how to distinguish ominous behavior from the merely odd, the red flags from the red herrings.

In Mr. Loughner’s case there is no evidence that he ever received a formal diagnosis of mental illness, let alone treatment. Yet many psychiatrists say that the warning sings of a descent into psychosis were there for months, and perhaps far longer.

Moving a person who is resistant into treatment is an emotional, sometimes exhausting process that in the end may not lead to real changes in behavior. Mental health resources are scarce in most states, laws make it difficult to commit an adult involuntarily, and even after receiving treatment, patients frequently stop taking their medication or seeing a therapist, believing that they are no longer ill.

The Virginia Tech gunman was committed involuntarily before killing 32 people in a 2007 rampage.

With Mr. Loughner, dozens of people apparently saw warning signs: the classmates who listened as his dogmatic language grew more detached from reality. The police officers who nervously advised that he could not return to college without a medical note stating that he was not dangerous. His father, who chased him into the desert hours before the attack as Mr. Loughner carried a black bag full of ammunition.

“This isn’t an isolated incident,” said Daniel J. Ranieri, president of La Frontera Center, a nonprofit group that provides mental health services. “There are lots of people who are operating on the fringes who I would describe as pretty combustible. And most of them aren’t known to the mental health system.”

Dr. Jack McClellan, an adult and child psychiatrist at the University of Washington, said he advises people who are worried that someone is struggling with a mental disorder to watch for three things — a sudden change in personality, in thought processes, or in daily living. “This is not about whether someone is acting bizarrely; many people, especially young people, experiment with all sorts of strange beliefs and counterculture ideas,” Dr. McLellan said. “We’re talking about a real change. Is this the same person you knew three months ago?”

Those who have watched the mental unraveling of a loved one say that recognizing the signs is only the first step in an emotional, often confusing, process. About half of people with mental illnesses do not receive treatment, experts estimate, in part because many of them do not recognize that they even have an illness.

Pushing such a person into treatment is legally difficult in most states, especially when he or she is an adult — and the attempt itself can shatter the trust between a troubled soul and the one who is most desperate to help. Others, though, later express gratitude.

“If the reason is love, don’t worry if they’ll be mad at you,” said Robbie Alvarez, 28, who received a diagnosis of schizophrenia after being involuntarily committed when his increasingly erratic behavior led to a suicide attempt. At the time, he said, he was living in Phoenix with his parents, who he was convinced were trying to kill him. In Arizona it is easier to obtain an involuntary commitment than in many states because anyone can request an evaluation if they observe behavior that suggests a person may present a danger or is severely disabled (often state laws require some evidence of imminent danger to self or others).

But there are also questions about whether the system can accommodate an influx of new patients. Arizona’s mental health system has been badly strained by recent budget cuts that left those without Medicaid stripped of most of their services, including counseling and residential treatment, though eligibility remains for emergency services like involuntary commitment. And the state is trying to change eligibility requirements for Medicaid, which would potentially reduce financing further and leave more with limited services.

Still, people who have been through the experience argue that it is better to act sooner rather than later. “It’s not easy to know when we could or should intervene but I would rather err on the side of safety than not,” said H. Clarke Romans, executive director of the local chapter of the National Alliance on Mental Illness, an advocacy group, who had a son with schizophrenia.

The collective failure to move Mr. Loughner into treatment, either voluntarily or not, will never be fully understood, because those who knew the young man presumably wrestled separately and privately about whether to take action. But the inaction has certainly provoked second-guessing. Sheriff Clarence Dupnik of Pima County told CNN last Wednesday that Mr. Loughner’s parents were as shocked as everyone else. “It’s been very, very devastating for them,” he said. “They had absolutely no way to predict this kind of behavior.”

Linda Rosenberg, president of the National Council for Community Behavioral Healthcare, said, “The failure here is that we ignored someone for a long time who was clearly in tremendous distress.” Ms. Rosenberg, whose group is a nonprofit agency leading a campaign to teach people how to recognize and respond to signs of mental illness, added, “He wasn’t someone who could ask for help because his thinking was affected, and as a community no one said, let’s stop and make sure he gets help.”

At the University of Arizona, where a nursing student killed three instructors on campus eight years ago before killing himself, feelings of sadness and anger initially mixed with some guilt as the university examined the missed warning signs.

The overhauled process for addressing concerns is now more responsive, even if there are sometimes false alarms, said Melissa M. Vito, vice president for student affairs. “I guess I’d rather explain why I called someone’s parents than why I didn’t do something,” she said.

Many others feel the same way.

Four years ago Susan Junck watched her 18-year-old son return from community college to their Phoenix home one afternoon and, after preparing a snack, repeatedly call the police to accuse his mother of poisoning him. She assumed it was an isolated outburst, maybe connected to his marijuana use. In the coming months, though, her son’s behavior grew more alarming, culminating in an arrest for assaulting his girlfriend, who was at the center of a number of his conspiracy theories.

“I knew something was wrong but I literally just did not understand what,” Ms. Junck, 49, said in a recent interview. “It probably took a year before I realized my son has a mental illness. This isn’t drug related, this isn’t bad behavior, this isn’t teenage stuff. This is a serious mental illness.”

Fearful and desperate, she brought her son to an urgent psychiatric center and — after a five-hour wait — agreed to sign paperwork to have him involuntarily committed as a danger to himself or others. Her son screamed for her help as he was carried off. He was diagnosed with paranoid schizophrenia and remains in a residential treatment facility.

This week Erin Adams Goldman, a suicide prevention specialist with a mental health nonprofit organization in Tucson, is teaching the first local installment of a course that is being promoted around the country called mental health first aid, which instructs participants how to recognize and respond to the signs of mental illness.

A central tenet is that if a person has suspicions about mental illness it is better to open the conversation, either by approaching the individual directly, someone else who knows the person well or by asking for a professional evaluation.

“There is so much fear and mystery around mental illness that people are not even aware of how to recognize it and what to do about it,” Ms. Goldman said. “But we get a feeling when something is not right. And what we teach is to follow your gut and take some action.”

A. G. Sulzberger reported from Tucson, and Benedict Carey from New York.

Reference:

Sulzberger, A.G., and Carey, B. “Getting Someone to Psychiatric Treatment Can Be Difficult and Inconclusive.” The New York Times, 18 Jan. 2011. Web. 19 Jan. 2011. <http://www.nytimes.com/2011/01/19/us/19mental.html?_r=2&partner=rss&emc=rss>

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NEDA Video Contest Underway Through Feb. 20

Jan. 10, 2011 | Author: Cenpatico

The National Eating Disorders Association (NEDA) has announced a Video Public Service Announcement (PSA) Contest as part of its buildup for 2011 NEDAwareness Week. Cenpatico is pleased to be a partner organization for the 2011 NEDAwareness week

Themed ‘It’s Time to Talk About It!’, the contest asks participants to submit a 30-second PSA that includes original material and a helpful, hopeful and/or informative message about eating disorders. All submissions will be reviewed by a panel of media industry judges.

Prizes will be awarded to three winners, including one Grand Prize winner that will receive a round-trip, coach airfare to New York City, a two-night hotel stay, $200 in prize money and one ticket to NEDA’s 10th Anniversary New York Benefit Dinner, where the winning PSA will be debuted.

The PSAs of all three winnings will be featured on NEDA’s website – www.nationaleatingdisorders.org – and will be shown at NEDA’s annual conference from October 13-15, 2011, in Los Angeles.

In order to participate, interested parties are required to register for NEDAwareness Week 2011 and sign a submission release form. For complete contest and registration details and more information on 2011 NEDAwareness Week, please click here.

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NEDA Video Contest Underway Through Feb. 20