Integrated Care – A Core Component for Healthcare Reform
Mar. 15, 2010 | Author: Cenpatico | No Comments »Insuring health in America is an ever-evolving prospect. For the past 30 years, health insurance has transitioned from traditional indemnity insurance companies to the early HMO system.
Today, managed care focuses on health and wellness through person-centered care and evidence-based best practices that deliver positive outcomes for members. The emphasis on best practices and person-centered care includes integrating physical and behavioral healthcare. In a recent study, people with depression received integrated treatment in a primary care setting from both the primary care physician and a behavioral health provider. The result was dramatic: 74 percent of the people with major depression in the integrated treatment plan showed significant symptom reduction while only 44 percent of patients who had physician treatment and referral to mental health services at a separate site showed similar improvement.¹ Integration, or collaborative care as it is sometimes called, is not a new topic in healthcare. But only recently have managed healthcare organizations maximized the opportunity for integration available in combined physical and behavioral healthcare programs by taking an active role in supporting integrated health interventions.
Studies have also demonstrated that integrating healthcare is a cost-effective approach. This is due, in part, to increased opportunities for individuals to address behavioral health and physical health concerns simultaneously. This reduces overuse of medical services, which reduces healthcare costs over time.² For people with chronic health conditions, such as diabetes and heart disease, the cost savings maybe even greater—and so may the opportunity to increase wellness.
Knowing that integrated care produces better outcomes for consumers and is more cost effective, Cenpatico has developed intensive case management programs customized to each market we serve. These programs work with our Centene affiliated health plans or external managed care organizations (MCOs) to support and develop integrated care plans for consumers with chronic physical and behavioral health conditions. Through outreach to consumers and community providers, we have successfully coordinated care across systems by building relationships with community care agencies, facilities, federally qualified community health centers (FQHCs) and community mental health centers (CMHCs). These efforts help us to better identify and coordinate the overall care of our members. In addition, our collaborative efforts to remove barriers to treatment work to advance continued recovery for consumers, and are the core of our integrated efforts.
Cenpatico provides innovative solutions for our healthcare system that are intended to increase integration of care. We work with both behavioral and physical health provider agencies to remove financial and administrative barriers for providers, which will improve access to integrated healthcare for consumers. We will continue to develop strategies to support evidence based best practices that produce better outcomes for consumers, and provide cost effective results for the healthcare delivery systems we manage.
Marianne Burdison, Director, Business Development
and Cyndi Campbell, Manager, Business Development
¹Katon, W., Von Korff, M., Lin, E., et al (1995) Collaborative management to achieve treatment guidelines: impact on depression in primary care. JAMA, 273, 1026 –1031.
²Levant, R. F., House, A. T., May, S., & Smith, R. (2006). Cost offset: Past, present, and future. Psychological Services, 3, 195-207. doi: 10.1037/1541-1559.3.3.195
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